Returns & Exchanges
At wurst.guitars, we stand behind the quality of our boutique pedals, pickups, and electronic components. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the item in its original packaging with all included manuals, cables, and accessories to ensure safe transit and eligibility for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the gear's condition, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing